Effective Date: [15 July 2026]
ABOUT THESE TERMS
These Terms and Conditions govern your access to and use of this website and the services provided through it.
In these Terms and Conditions, the terms “you,” “your,” and “customer” refer to any individual or entity accessing the website, creating an account, purchasing services, submitting information, or otherwise using the services provided through this website.
The terms “we,” “us,” “our,” and “service provider” refer to the operator of this website and the provider of the services described herein.
By accessing the website, creating an account, or purchasing services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and any policies expressly incorporated by reference.
ELIGIBILITY
The services provided through this website are intended solely for adults.
You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction (whichever is higher), and have the legal capacity to enter into a legally binding agreement in order to access or purchase services through this website.
By accessing the website, creating an account, or purchasing any services, you represent and warrant that you satisfy these eligibility requirements.
CUSTOMER ACCOUNT
To purchase services through this website, you may be required to register a customer account and provide complete, accurate, and current registration information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You agree to notify the service provider promptly of any unauthorized access to or use of your account.
You agree not to create an account using false or misleading information, impersonate another person or entity, or register using an email address that you are not authorized to use.
You are responsible for keeping your account information up to date so that the service provider can communicate with you regarding your orders and the delivery of services.
The service provider reserves the right to suspend or terminate an account where it is reasonably believed that the account has been created or used in violation of these Terms and Conditions or applicable law.
ELECTRONIC COMMUNICATIONS
By using the website, creating an account, purchasing services, or communicating with the service provider electronically, you consent to receive communications electronically, including order confirmations, service updates, delivery notices, and other service-related communications.
CUSTOMER RESPONSIBILITIES
You are responsible for providing accurate, complete, and timely information necessary for the preparation and delivery of the services.
You acknowledge that the quality and relevance of personalized services may depend on the information, context, and materials you provide. You agree to provide information that you are authorized to disclose and that does not knowingly violate the rights of any third party.
You are responsible for ensuring that your purchase and use of the services comply with your own internal policies, approval procedures, reimbursement requirements, and applicable laws or regulations.
You are also responsible for maintaining accurate contact information and responding within reasonable timeframes to requests for clarification or additional information necessary for service delivery.
LAWFUL USE OF THE WEBSITE
You agree to use the website and the services only for lawful purposes and in compliance with all applicable laws and regulations.
You are responsible for all purchases made through your account or using your payment credentials, whether made by you or by a person authorized to act on your behalf.
You agree not to use the website or services:
- to violate any applicable law or regulation;
- to infringe the intellectual property, privacy, publicity, confidentiality, or other legal rights of any person or entity;
- to submit or transmit any unlawful, fraudulent, defamatory, abusive, harassing, threatening, discriminatory, obscene, or otherwise objectionable content;
- to upload or transmit malicious code, viruses, malware, or other harmful technologies;
- to interfere with the operation, security, or availability of the website or services;
- to attempt to gain unauthorized access to any part of the website, its systems, accounts, or related networks;
- to use the services for any unlawful, fraudulent, deceptive, unethical, or malicious purpose.
The service provider reserves the right to refuse, suspend, terminate, or restrict access to the website or services if, in the service provider’s reasonable judgment, a user has violated these Terms and Conditions or has used the website or services in a manner that is unlawful, abusive, fraudulent, or otherwise inconsistent with these Terms and Conditions.
You agree not to submit information that you know to be false, materially misleading, or that you are not authorized to disclose.
SERVICE DESCRIPTIONS AND AVAILABILITY
The services provided through this website are personalized digital services prepared based on information, questions, and background details submitted by each customer. Due to the customized nature of these services, the scope, structure, length, format, and content of each report may vary depending on the customer’s circumstances, submitted information, selected service type, and the professional judgment of the service provider.
The service provider strives to describe the services, pricing, scope, estimated delivery timeframe, and other related information on this website accurately and clearly. However, the website may occasionally contain typographical errors, outdated information, technical errors, or unintended inaccuracies. The service provider reserves the right to correct such errors, update service descriptions, modify availability, or adjust pricing information when reasonably necessary.
A customer’s order becomes effective upon successful payment confirmation and acceptance by the service provider. Due to the personalized nature of the services, the service provider reserves the right to decline or cancel a service request where the requested service falls outside the stated service scope, conflicts with applicable policies or ethical standards, or cannot reasonably be provided.
The service provider does not guarantee identical report structures, lengths, formats, interpretations, or conclusions between different customers. Any examples, descriptions, sample reports, or other materials displayed on the website are provided for informational purposes only.
Delivery timelines, customer information submission requirements, cancellation rights, refund eligibility, and applicable remedies are governed by the applicable Refund, Cancellation & Delivery Policy.
The services are provided based on the information available at the time of preparation. The service provider does not guarantee any specific outcome, future event, business result, personal result, or decision outcome arising from the services.
SERVICE AVAILABILITY BY LOCATION
The availability of the services provided through this website may vary depending on the customer’s location, applicable laws, operational considerations, payment availability, and other relevant factors.
The service provider reserves the right to limit, restrict, suspend, or discontinue access to the services in certain countries, regions, or jurisdictions at any time.
You are responsible for confirming whether the services are available in your location before completing a purchase. The countries and regions where purchases are currently accepted may be displayed during the checkout process or through other notices provided on the website.
If the services are unavailable in your location, you should not attempt to purchase or use the services through this website.
The availability of services in any country or region does not constitute a representation that the services comply with all local laws, regulations, or requirements applicable to that jurisdiction.
SERVICE DELIVERY AND UNFORESEEN CIRCUMSTANCES
The services provided through this website are performed by an independent solo practitioner. Because each service involves individual review, analysis, and preparation, delivery timelines may occasionally be affected by unforeseen circumstances beyond the service provider’s reasonable control.
Such circumstances may include, but are not limited to, temporary health conditions, family emergencies, unexpected personal circumstances, technical disruptions, significant increases in order volume, or other events that reasonably prevent or delay timely performance.
In the event that such circumstances affect service delivery, the service provider will make reasonable efforts to notify affected customers, provide an updated estimated delivery timeframe where possible, and implement applicable remedies in accordance with the Refund, Cancellation & Delivery Policy.
Nothing in this section limits the customer’s rights or remedies available under applicable law.
SERVICE SCOPE AND RIGHT TO DECLINE SERVICE
The services provided through this website are limited to the service scope, methods, and purposes described on the website. The service provider reserves the right to decline, refuse, or cancel any service request that falls outside the stated service scope, conflicts with professional ethics, or cannot reasonably be provided in accordance with the service provider’s standards.
Examples of requests that may be declined include, but are not limited to:
(a) requests involving matters outside the stated scope of the services;
(b) requests seeking guaranteed predictions, certainty of future events, or outcomes beyond the nature of the services provided;
(c) requests primarily involving manipulation, coercion, harm, exploitation, or malicious intent toward another person or entity;
(d) requests involving unethical, unlawful, fraudulent, or abusive purposes; or
(e) requests that, in the reasonable judgment of the service provider, are inconsistent with the professional principles, ethical standards, or operating policies of the service provider.
If a service request is declined before service completion, any applicable refund or payment adjustment will be handled in accordance with the Refund, Cancellation & Delivery Policy.
REFUND, CANCELLATION AND DELIVERY POLICY
Refund eligibility, cancellation rights, service delivery timelines, customer submission requirements, and related remedies are governed by the Refund, Cancellation & Delivery Policy published on this website.
Due to the personalized nature of the services, cancellation and refund rights may differ from those applicable to standard goods or non-customized digital products. By purchasing the services, you acknowledge and agree to the applicable terms and conditions set forth in the Refund, Cancellation & Delivery Policy.
Nothing in the Refund, Cancellation & Delivery Policy limits any rights or remedies that cannot lawfully be excluded under applicable law.
PAYMENT TERMS
Prepayment
All services are provided on a prepaid basis unless otherwise expressly agreed in writing by the service provider.
Payment must be successfully completed before any services are scheduled or performed. By completing payment, you acknowledge and agree to these Terms and Conditions and all applicable policies published on this website.
Payment Processing
Payments are processed through independent third-party payment service providers. The service provider does not control the operation, security, availability, or processing procedures of such payment services.
Your use of any payment service is also subject to the applicable terms, conditions, and privacy policies of the relevant payment provider.
Pricing
The applicable service price is the price displayed at the time your order is placed and accepted by the service provider.
The service provider makes reasonable efforts to ensure that pricing information is accurate. However, in the event of an obvious pricing error, technical error, or other manifest mistake, the service provider reserves the right to correct the error and take appropriate action consistent with applicable law.
Unless expressly stated otherwise, the published service price covers only the selected service as described on the website. Any additional services or expanded scope requested after purchase may require a separate purchase or additional payment.
Payment Records
Upon successful payment, an order confirmation and payment confirmation will be provided. Unless otherwise required by applicable law, the service provider does not issue tax invoices, or similar tax documentation. Customers may request an order confirmation or payment receipt for their records.
Payment Disputes
If you believe that a payment has been processed incorrectly or in error, you agree to contact the service provider promptly so that the matter may be reviewed and, where appropriate, resolved before initiating a chargeback or other payment dispute procedure, where reasonably practicable. Unauthorized chargebacks or payment reversals initiated without reasonable attempt to resolve the matter may be considered a breach of these Terms.
Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable law.
Authorized Purchases and Business Customers
If you purchase services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to enter into these Terms and purchase the services on behalf of such entity.
You are solely responsible for ensuring that your purchase complies with your organization’s internal policies, approval procedures, reimbursement requirements, and applicable rules.
The service provider is not responsible for any dispute between you and your employer, company, organization, or any third party regarding authorization, reimbursement, expense approval, or the internal use of the services.
Any refund rights shall be governed exclusively by the applicable Refund, Cancellation & Delivery Policy.
INTELLECTUAL PROPERTY
CUSTOMER MATERIALS
In connection with the services, you may submit questionnaires, documents, text, images, logos, business information, or other materials (collectively, “Customer Materials”) to the service provider.
You represent and warrant that you own or have obtained all necessary rights, permissions, and authorizations to submit and permit the use of the Customer Materials for the purpose of providing the requested services. You further represent and warrant that the Customer Materials do not infringe any copyright, trademark, trade secret, privacy right, confidentiality obligation, or other intellectual property or proprietary rights of any third party, and do not violate any applicable law.
You are solely responsible for the legality, accuracy, completeness, and content of the Customer Materials submitted by you. To the maximum extent permitted by applicable law, you shall be responsible for any loss, damage, liability, or expense arising from any breach of the representations and warranties set out in this section.
INTELLECTUAL PROPERTY RIGHTS IN CUSTOMER MATERIALS
As between you and the service provider, you retain all intellectual property rights that you lawfully own in the Customer Materials submitted by you.
By submitting Customer Materials, you grant the service provider a limited, non-exclusive, worldwide, royalty-free licence to access, use, reproduce, store, and process such Customer Materials solely to the extent reasonably necessary to provide the requested services, maintain business records, comply with applicable legal obligations, and resolve any disputes relating to the services.
Except as required by applicable law or as otherwise provided in these Terms and Conditions or the Privacy Policy, the service provider will not use your Customer Materials for marketing, publication, or any other unrelated commercial purpose without your prior consent.
You agree to indemnify and hold the service provider harmless from any third-party claims, liabilities, damages, losses, and reasonable expenses arising out of any allegation that the Customer Materials submitted by you infringe the intellectual property rights or other legal rights of any third party.
SERVICE PROVIDER’S INTELLECTUAL PROPERTY
All content made available through this website and the services, including but not limited to text, reports, interpretations, card spreads, graphics, designs, logos, images, photographs, videos, audio, downloadable materials, blog articles, and other original content (collectively, the “Content”), together with all related copyrights, trademarks, trade names, and other intellectual property rights, are owned by or licensed to the service provider unless otherwise indicated.
Upon payment for a service, you receive a limited, non-exclusive, non-transferable, non-sublicensable licence to use the personalized report solely for your own personal or internal business purposes, as applicable. No ownership of any intellectual property rights is transferred to you.
Except with the service provider’s prior written consent or as otherwise permitted by applicable law, you may not copy, reproduce, modify, adapt, translate, publish, distribute, transmit, display, sell, license, sublicense, assign, create derivative works from, commercially exploit, or otherwise use any Content or personalized report, in whole or in part.
You may not remove, alter, or obscure any copyright notice, trademark, attribution, or other proprietary notice contained in the Content or personalized reports.
The service provider reserves all rights not expressly granted under these Terms and Conditions. Any unauthorized use of the Content or personalized reports may result in suspension or termination of services, refusal of future services, and the pursuit of any rights or remedies available under applicable law.
Except as required for the customer’s own personal records or internal business use, the personalized report may not be published, shared publicly, or used to train, fine-tune, develop, or improve artificial intelligence or machine learning models or systems without the service provider’s prior written consent.
DISCLAIMER
The services provided through this website are based on Lenormand, Tarot, symbolic interpretation, and reflective analysis methods. The reports and insights provided are intended to support personal reflection, self-awareness, and personal consideration of different perspectives. Services are currently provided in English only.
The services are not intended to predict guaranteed future events or outcomes, and no specific result, success, financial gain, business performance, or personal outcome is promised or guaranteed.
The information and reports provided through the services do not constitute and should not be interpreted as legal advice, financial advice, investment advice, tax advice, medical advice, psychological counseling, psychiatric treatment, or professional business consulting.
Customers remain solely responsible for their own decisions, actions, and consequences arising from the use of the services. Customers should seek advice from appropriately qualified professionals when making significant financial, legal, medical, or business decisions.
The service provider will make reasonable efforts to provide personalized reports based on the information submitted by the customer. However, interpretations and recommendations provided through the services represent professional opinions based on the applicable methodology and should not be considered guarantees of any future result.
Services are provided based on the information available at the time of preparation. To the maximum extent permitted by applicable law, the service provider makes no warranties regarding specific outcomes, accuracy of future events, or uninterrupted availability of the website or services.
BUSINESS USE DISCLAIMER
For customers using the services for business-related purposes, including self-employed individuals, entrepreneurs, companies, organizations, or other commercial entities, the reports provided are intended only as an additional perspective or reflective tool for consideration in connection with business-related matters, including decisions relating to business operations, investments, acquisitions, hiring, partnerships, or other commercial activities.
The services do not constitute business strategy consulting, market research, investment analysis, financial planning, legal advice, or professional commercial advice.
Business customers remain solely responsible for evaluating risks, opportunities, and making independent business decisions. The service provider does not guarantee any business outcome, financial result, commercial success, or specific consequence arising from the use of the services.
CLIENT REVIEWS, TESTIMONIALS AND FEEDBACK
Customers may voluntarily submit reviews, testimonials, ratings, feedback, or other comments regarding their experience with the services provided through this website.
Any reviews, testimonials, or feedback submitted by customers represent the individual opinions, experiences, and perspectives of those customers only. They do not constitute a guarantee, representation, or prediction of any specific outcome, result, benefit, or future event.
Individual experiences may vary depending on personal circumstances, information provided, decisions made, actions taken, and other factors. Customer reviews and testimonials should not be interpreted as professional advice or evidence of guaranteed results.
The service provider does not independently verify, endorse, or guarantee the accuracy, completeness, or reliability of customer-submitted content. Reviews and testimonials are provided for informational purposes only.
By submitting a review, testimonial, feedback, or other content relating to the services, you grant the service provider a non-exclusive, worldwide, royalty-free right to use, reproduce, display, publish, and format such content for website presentation, service promotion, and informational purposes.
The service provider may remove, edit, refuse to publish, or restrict the display of customer-submitted content that is unlawful, misleading, defamatory, inappropriate, violates privacy rights, contains confidential information, or otherwise violates applicable policies.
Customers should not submit sensitive personal information, confidential business information, or information relating to any third party unless they have the necessary authorization to do so.
Any customer review or testimonial displayed on this website reflects the individual customer’s experience and should not be understood as a typical result, expected outcome, or guarantee of similar results for other customers.
Unless expressly disclosed, recommendations are based solely on the service provider’s personal experience, professional judgment, or educational value, and are not sponsored advertisements.
THIRD-PARTY WEBSITES AND RESOURCES
This website may include references or links to third-party websites, publications, products, tools, card decks, or other resources for informational, educational, or convenience purposes.
Unless expressly stated otherwise, the service provider has no ownership or control over such third-party resources and is not responsible for their availability, accuracy, security, content, products, services, privacy practices, or terms of use. References or links to third-party resources do not constitute an endorsement, guarantee, or warranty of any kind.
Unless expressly stated otherwise, references to third-party products or services do not imply sponsorship, endorsement, or any commercial relationship.
Any decision to access, use, or purchase products or services offered by third parties is made at your own discretion and risk. You should independently evaluate the suitability of any third-party resource before relying on or purchasing it.
INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the service provider from and against any and all third-party claims, liabilities, damages, losses, settlements, costs, charges, assessments, and reasonable expenses, including reasonable legal fees where recoverable under applicable law, arising out of or relating to:
(a) your material breach of these Terms and Conditions;
(b) any information, materials, or content submitted or provided by you that infringes or violates the rights of any third party or applicable law;
(c) your unlawful, fraudulent, or unauthorized use of the website or the services; or
(d) your unauthorized copying, distribution, publication, commercial use, or other misuse of any reports, materials, or content provided through the services.
You shall provide the service provider, without charge, with such reasonable assistance as may be requested in connection with the defense of any such claim, including providing relevant information, documents, records, and reasonable access to you, to the extent reasonably necessary.
You shall not settle any third-party claim, admit liability on behalf of the service provider, or waive any defense relating to such claim without the service provider’s prior written consent.
The service provider reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification under this provision, and you agree to cooperate fully and in good faith in such defense.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the service provider shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the website, the services provided, or any reports delivered, including but not limited to loss of profits, loss of business opportunities, financial losses, expected outcomes, savings, goodwill, or data.
You acknowledge and agree that any decisions, actions, purchases, investments, business activities, or other choices made by you based on the services or reports provided are made at your own discretion and responsibility. The service provider shall not be responsible for any results, consequences, losses, or damages arising from such decisions or actions.
The service provider prepares personalized reports based on the information submitted by customers. You acknowledge that the completeness and accuracy of the information provided by you may affect the relevance and usefulness of the services.
To the maximum extent permitted by applicable law, the total aggregate liability of the service provider arising out of or relating to any service provided through this website shall not exceed the amount actually paid by you for the specific service giving rise to the claim.
Nothing in these Terms and Conditions shall exclude or limit any liability that cannot be excluded or limited under applicable law.
The service provider shall not be liable for any loss, damage, interruption, or unauthorized access arising from events beyond the reasonable control of the service provider, including but not limited to cyberattacks, hacking attempts, malware, unauthorized third-party access, internet failures, hosting failures, or other security incidents caused by third parties.
The service provider will take reasonable measures to protect customer information and maintain appropriate security practices. However, no internet-based service or electronic transmission method can be guaranteed to be completely secure, and the service provider cannot guarantee that unauthorized access, disclosure, alteration, or loss of information will never occur.
Nothing in these Terms and Conditions shall exclude or limit any obligations or liability that cannot be excluded under applicable data protection or privacy laws.
GOVERNING LAW; JURISDICTION; DISPUTE RESOLUTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles.
The service provider operates this website and provides the services described herein. Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the services provided, or any transaction conducted through this website shall be resolved in accordance with applicable laws of the People’s Republic of China.
For business customers, including freelancers, self-employed individuals acting for commercial purposes, companies, organizations, partnerships, or other entities obtaining services for business-related purposes, any dispute arising from or relating to these Terms and Conditions shall be submitted exclusively to the competent courts located in Beijing, China.
For individual customers purchasing services primarily for personal purposes, the parties shall first attempt to resolve any dispute through good-faith consultation. If no resolution can be reached, the dispute may be submitted to the competent courts in Beijing, China, subject to any mandatory consumer protection rights that cannot be waived under applicable laws.
Nothing in these Terms and Conditions shall limit any non-waivable rights or protections available to customers under applicable law.
LEGAL COSTS AND EXPENSES
To the extent permitted by applicable law, if any dispute, claim, or legal proceeding arises from a customer’s material breach of these Terms and Conditions, the violating party may be responsible for reasonable costs and expenses incurred by the other party in enforcing its rights, including reasonable legal fees.
Nothing in this provision shall limit any mandatory rights or protections available to individual consumers under applicable law.
SEVERABILITY
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable by a court or competent authority, such provision shall be modified or limited to the minimum extent necessary to make it enforceable.
The remaining provisions of these Terms and Conditions shall continue to remain valid and effective.
NO WAIVER
Failure or delay by either party to exercise any right or remedy under these Terms and Conditions shall not constitute a waiver of that right or remedy.
Any waiver shall only be effective if expressly provided in writing.
CHANGES TO THESE TERMS AND CONDITIONS
The service provider may revise, update, or modify these Terms and Conditions from time to time to reflect changes in the services, business practices, legal requirements, or other operational considerations.
Any revised version of these Terms and Conditions will be published on this website and will become effective upon the date of publication, unless otherwise stated.
You are responsible for reviewing these Terms and Conditions periodically to remain informed of any updates. Your continued access to or use of the website or services after the effective date of any revised Terms and Conditions constitutes your acceptance of the updated terms.
If you do not agree with any revised Terms and Conditions, you should discontinue use of the website and services.
For any questions regarding these Terms and Conditions, or for official, legal, administrative, or contractual inquiries, please contact us using the contact information provided on this website.